Ordering Please contact us by phone or email to discuss any questions you have about our instruments. Delivery time can range from a few weeks to several months depending on the model you choose. Most of our harps are made to order but we may have harps in stock.
We prefer payment in Pounds Sterling (£). This is easiest direct to our bank account in Scotland and we can mail or email an invoice which will have our bank details. Cheques in Pounds are also accepted
For customers in the USA we have a facility to be paid in dollars. The exchange rate we use is 'bank buys' on the Royal Bank of Scotland site http://www.rbs.co.uk/personal/travel/g1/money/exchange-rates.ashx Contact Cynthia Cathcart if you need further explanation.
We have shipped harps all over the world. We use custom-made boxes and the instruments are always insured. An estimate of shipping cost can be obtained before ordering but cost can change due to fuel surcharges by the time the harp is ready. It is our practice to invoice customers when their harp is strung so that full payment for the harp and shipping can be received by us before the harp is sent.
If you can visit us at Orchard House you will be very welcome, and it is advisable to phone in advance to be sure that someone is available to assist you. You will find us on the road from Dingwall to Strathpeffer just before you reach Strathpeffer village (A834). We are on Google maps. To reach Orchard House you have to pass through the gates to Castle Leod. If you see a sign restricting unauthorised vehicles please ignore it - you are authorised!
We will always have instruments to try and may sometimes have harps in stock.